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    Title: 360度回饋與績效改善之縱貫性實證研究
    Authors: 范傑倫
    Fan, Chieh-Lun
    Contributors: 張裕隆
    Fan, Chieh-Lun
    Keywords: 管理才能
    Date: 2001
    Issue Date: 2016-04-15 16:03:15 (UTC+8)
    Abstract: 本研究乃一縱貫性之實證研究,主要目的在於探討:(1)實施360度回饋二年之成效,(2)針對不同的自評與他評一致性之主管,探討其績效改善之情形,與(3)自評改變之情況,(4)自我效能與知覺組織支持對行為改變之影響,以及(5)不同的評量目的,對主管評量之影響。本研究樣本為國內某建築業之初、中、高階主管,共計61位,研究時間長達二年。研究結果發現,執行360度回饋後,受評主管第二年之績效表現有顯著的改善;在第二年,「高估者」及「一致╱低者」有顯著的績效改善,而「低估者」與「一致╱高者」則無;此外,「低估者」與「一致╱低者」會提高自評,而「高估者」與「一致╱高者」之自評則無改變;此外,「自我效能」與「知覺組織支持」並不影響績效改善,但在單純主要效果分析中發現,高自我效能者有顯著的績效改善,低自我效能者則無;而不同的「評量目的」,確實會影響主管的評量正確性,且以「員工發展」為目的之360度回饋中的主管回饋,能有效預測受評者未來的績效表現,此外,本研究亦發現執行360度回饋後,主管之評量正確性有提高之傾向。最後,本研究並進一步指出研究之限制、後續相關研究之方向,以及企業實施360度回饋之實務建議。
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    Data Type: thesis
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