English  |  正體中文  |  简体中文  |  Post-Print筆數 : 11 |  Items with full text/Total items : 88613/118155 (75%)
Visitors : 23482563      Online Users : 241
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/76530

    Title: Influence of the environment on innovation performance of TQM
    Authors: Hung, Hsin-Min
    Contributors: 科管智財所
    Date: 2007-09
    Issue Date: 2015-07-13 16:53:44 (UTC+8)
    Abstract: How can a firm use TQM practices for both quality performance and innovation performance? Why does the business environment have to be suitable when TQM practices are implemented, before innovation performance can be shown? This paper proposes a framework and illustrates a case study to argue that (1) TQM practice has a primary effect, in which TQM practices obtain quality performance, and a secondary effect, which leverages features extracted from TQM practices for innovation performance; (2) the secondary effect of TQM practices must have business environment changes to match claims for valuable features before innovation performance can be seen. The case study depicts how a leading global firm innovated by taking a chance on resolving a critical quality issue in TQM practices through innovation. The innovation initially had no effect on sales when the business environment was unchanged despite of marketing/sales efforts, but the innovation was a critical success after business environment changes created value for the innovation's claims. Realizing how TQM practices lead to quality and innovation performance and how the business environment is important for the dynamic process above, reminds executives to make features of innovation from TQM practices as open and scalable as possible to match emerging social demands, or to consider trends of the business environment when developing solutions in TQM practices.
    Relation: Total Quality Management and Business Excellence, 18(7), 715-730
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1080/14783360701349666
    DOI: 10.1080/14783360701349666
    Appears in Collections:[科技管理與智慧財產研究所] 期刊論文

    Files in This Item:

    File Description SizeFormat
    715-730.pdf119KbAdobe PDF402View/Open

    All items in 政大典藏 are protected by copyright, with all rights reserved.

    社群 sharing

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback