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    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/75555


    Title: Collaborative service system design for music content creation
    Authors: Tung, W.-F.;Yuan, Soe-Tsyr;Wu, Yen Cheng;Hung, P.
    苑守慈
    Contributors: 資管系
    Keywords: Design;Knowledge representation;Multi agent systems;Semantics;Collaborative services;CSS;Fuzzy - genetic algorithms;Intelligent Services;Service science;Value co creations;Automation
    Date: 2014-04
    Issue Date: 2015-06-04 11:25:16 (UTC+8)
    Abstract: This article presents a novel collaborative service system (CSS) design methodology supporting the work of multiple participating users and collaborative services processes. The CSS application of music content creation paradigm called DesignStorming as it pertains to CSS modeling and developing. CSS is an interactive service system that can be systematic service innovation and automatic semi-automated value co-creation between service providers and customers to enhance service productivity. The objectives of this research are threefoldâ"€to propose a novel design methodology for CSS, to incorporate simple service machine (SSM) and intelligent service machine (ISM) for CSS, and to demonstrate a CSS application of music content creation. SSM is a road map that can be used to define the salient attribute elements for CSS design. According to the predefined SSM, ISM conducts modeling the cognitive process of service exchanges and service provision, their knowledge representations, and value co-production process for a computerized CSS. DesignStorming demonstrates how a CSS can be automated the interactive communications and problem solving processes during the music content creation work. The CSS application involves the three system components: 1) Ontology Developer, 2) SFGA Partnership Matcher, and 3) Co-created Value Appraiser. In addition, a service evaluation model is described and evaluated, so that some of their important characteristics can be identified. Such a comprehensive design methodology can provide the foundation for building future more diversified and innovative collaborative service system. © 2012 Springer Science+Business Media, LLC.
    Relation: Information Systems Frontiers, 16(2), 291-302
    Data Type: article
    DOI link: http://dx.doi.org/10.1007/s10796-012-9346-0
    DOI: 10.1007/s10796-012-9346-0
    Appears in Collections:[Department of MIS] Periodical Articles

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