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    Title: National Palace Museum and Service Innovation
    Authors: 蔡瑞煌;張瑜倩
    Tsaih, Rua-Huan;Lin, James Quo-Ping;Chang, Yu-Chien
    Contributors: 科管智財所
    Date: 2014-11
    Issue Date: 2015-02-09 16:36:34 (UTC+8)
    Abstract: Case overview– In 2006, the National Palace Museum (NPM) in Taipei, Taiwan, announced its new vision “Reviving the Charm of an Ancient Collection and Creating New values for Generations to Come”. In recent years, the NPM has been shifting its operational focus from being object-oriented to being public-centered, and the museum has held not only the physical forms of artifacts and documents but also their digital images and metadata. These changes would inject new life into historical artifacts. In addition, archives as its collections would be given a refreshingly new image to the public and become connected with people’s daily lives. Among these endeavors for displaying historical artifacts online and prevailing Chinese culture in the modern age, the key issues are related to digital technology applications and service innovations. The service innovations would be further divided into information and communication technologies (ICT)-enabled ones and non-ICT-enabled ones. These shifts clearly claim that adopting digital technologies and innovative services can bring positive impacts to the museum. The NPM administrative team wants to keep infusing life into ancient artifacts and texts, sustaining curiosities of the public for Chinese culture and history, and invoking their interests to visit the NPM in person. However, to develop for the future while reviewing the past, the NPM administrative team has to meditate on the next steps in terms of implementation of service innovations.
    Relation: Emerald Emerging Markets Case Studies, Vol.4, No.7, pp.1-24
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1108/EEMCS-02-2014-0044
    DOI: 10.1108/EEMCS-02-2014-0044
    Appears in Collections:[科技管理與智慧財產研究所] 期刊論文

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