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    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/71652


    Title: A Contingency Framework of Statisfaction Formation
    Authors: 邱志聖
    Chiou,Jyh-Shen
    Contributors: 國貿系
    Keywords: Proposes a contingency approach to consumer satisfaction formation. Evolution of consumer satisfaction studies;Centrality of key constructs in predicting satisfaction;Categories of sequential processing.
    Date: 1999-12
    Issue Date: 2014-11-25 10:50:59 (UTC+8)
    Relation: Journal of Consumer Satisfaction, Dissatisfaction & Complaining,12,81-89
    Data Type: article
    Appears in Collections:[國際經營與貿易學系 ] 期刊論文

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