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    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/122223


    Title: Values Management in Local Government: A Survey of Progress and Future Directions
    Authors: 柏門
    West, Jonathan P.
    Berman, Evan M.
    Contributors: 亞太博
    Date: 1994
    Issue Date: 2019-01-30 17:45:51 (UTC+8)
    Abstract: Based on a survey of public personnel administrators with responsibilities for ethics training and employee develop ment, this study examines "values management" in municipal governments as it relates to the minimization of wrongdoing and increased responsiveness to employees, citizens and customers of city services. Results show that municipalities are shifting their focus from traditional concerns of wrongdoing to those of responsiveness, and that a large "aspiration gap" exists in areas of employee career development and customer satisfaction.
    Relation: Review of Public Personnel Administration, Vol.14, No.1, pp.6-23
    Data Type: article
    Appears in Collections:[亞太研究英語博/碩士學位學程(IDAS/IMAS) ] 期刊論文

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