English  |  正體中文  |  简体中文  |  全文筆數/總筆數 : 84662/113307 (75%)
造訪人次 : 22364821      線上人數 : 551
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/122154
    請使用永久網址來引用或連結此文件: http://nccur.lib.nccu.edu.tw/handle/140.119/122154


    題名: The Effect of Culture on Trust in Automation: Reliability and Workload
    作者: 簡士鎰
    Chien, Shih-Yi;Lewis, Michael;Sycara, Katia;Liu, Jyi-Shane;Ku, Asiye
    貢獻者: 資管系
    日期: 2018-11
    上傳時間: 2019-01-24 11:42:25 (UTC+8)
    摘要: Trust in automation has become a topic of intensive study since the late 1990s and is of increasing importance with the advent of intelligent interacting systems. While the earliest trust experiments involved human interventions to correct failures/errors in automated control systems, a majority of subsequent studies have investigated information acquisition and analysis decision aiding tasks such as target detection for which automation reliability is more easily manipulated. Despite the high level of international dependence on automation in industry, almost all current studies have employed Western samples primarily from the U.S. The present study addresses these gaps by running a large sample experiment in three (U.S., Taiwan, and Turkey) diverse cultures using a “trust sensitive task” consisting of both automated control and target detection subtasks. This article presents results for the target detection subtask for which reliability and task load were manipulated. The current experiments allow us to determine whether reported effects are universal or specific to Western culture, vary in baseline or magnitude, or differ across cultures. Results generally confirm consistent effects of manipulations across the three cultures as well as cultural differences in initial trust and variation in effects of manipulations consistent with 10 cultural hypotheses based on Hofstede's Cultural Dimensions and Leung and Cohen's theory of Cultural Syndromes. These results provide critical implications and insights for correct trust calibration and to enhance human trust in intelligent automation systems across cultures. Additionally, our results would be useful in designing intelligent systems for users of different cultures. Our article presents the following contributions: First, to the best of our knowledge, this is the first set of studies that deal with cultural factors across all the cultural syndromes identified in the literature by comparing trust in the Honor, Face, Dignity cultures. Second, this is the first set of studies that uses a validated cross-cultural trust measure for measuring trust in automation. Third, our experiments are the first to study the dynamics of trust across cultures.
    關聯: ACM Transactions on Interactive Intelligent Systems, Volume 8 Issue 4, Article No. 29
    資料類型: article
    DOI 連結: https://doi.org/10.1145/3230736
    DOI: 10.1145/3230736
    顯示於類別:[資訊管理學系] 期刊論文

    文件中的檔案:

    檔案 大小格式瀏覽次數
    a29-chien.pdf5050KbAdobe PDF20檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋