English  |  正體中文  |  简体中文  |  Post-Print筆數 : 11 |  Items with full text/Total items : 88987/118697 (75%)
Visitors : 23581136      Online Users : 705
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    政大機構典藏 > 商學院 > 資訊管理學系 > 會議論文 >  Item 140.119/112019
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/112019


    Title: Applying design science research to innovations at ICT-enabled service
    Authors: 蔡瑞煌
    Hsu, C.-C.
    Tsaih, Rua-Huan
    Contributors: 資訊管理學系
    Keywords: Surveys;User interfaces;Video streaming;Cloud computing infrastructures;Customer participation;Design science researches (DSR);Design-science researches;Ict-enabled services;Information and Communication Technologies;Service innovation;Video streaming services;Design
    Date: 2014
    Issue Date: 2017-08-17 15:47:16 (UTC+8)
    Abstract: The advancement of information and communication technologies (ICT) has triggered many ICT-enabled services. The application of design science research (DSR) in ICT research is growing and producing rapidly [24]. In this study, we adapt DSR approach to develop an ICT-enables service, the iPalace video channel (iPalace) built on the cloud computing infrastructure. From the senior management and the literature review in museum fields and system engineering, the prerequisites for the iPalace are first confirmed. Based upon the prerequisites and the DSR concept, a design framework for the new ICT-enabled service is proposed. The proposed design framework includes (1) the service blueprint that delineates the entire ICT-enabled parts of service system in a diagram, (2) the UI design table that describes the portion of ICT-enabled service encounter that encourages active customer participation in the service process, and (3) the pseudo code design that results in a picture of corresponding ICT-enabled workflow of the service system amongst middle-office and back-office activities which may be intra-organizational or inter-organizational. Via the questionnaires for evaluating the customer acceptance regarding the performance of iPalace prototype, we have evaluated the proposed design framework for the ICT-enabled service system. © 2014 IEEE.
    Relation: Proceedings of 2014 International Conference on Information, Communication Technology and System, ICTS 2014, 251-256
    2014 International Conference on Information, Communication Technology and System, ICTS 2014; Surabaya; Indonesia; 24 September 2014 到 ; 類別編號CFP1489Y-PRT; 代碼 113025
    Data Type: conference
    DOI 連結: http://dx.doi.org/10.1109/ICTS.2014.7010592
    DOI: 10.1109/ICTS.2014.7010592
    Appears in Collections:[資訊管理學系] 會議論文

    Files in This Item:

    File Description SizeFormat
    index.html0KbHTML259View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback