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    政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 >  Item 140.119/10277
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/10277


    Title: Empowerment in the Service Industry: An Empirical Study in Taiwan
    Authors: 林月雲
    Lin, Carol Yeh-Yun
    Date: 2002
    Issue Date: 2008-11-25 10:46:15 (UTC+8)
    Abstract: Employee empowerment is an essential managerial means that can be used to obtain competitive advantages from human resources in the new millennium. A comprehensive understanding of the essence of empowerment is crucial to facilitate its effective implementation. In this article, the author proposes a 4-dimensional empowerment model in an organizational setting and a matrix that incorporates the 4 dimensions and the 7S (R. H. Waterman, T. J. Peters, & J. R. Phillips, 1980) organizational factors. In addition, this study represents an empirical examination of the effects of personal and company characteristics on empowerment. The implications of the research results are discussed.
    Relation: Journal of Psychology, 136(5), 533-554
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1080/00223980209605549
    DOI: 10.1080/00223980209605549
    Appears in Collections:[企業管理學系] 期刊論文

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